Costa Natura Terms & Conditions Overview
* An apartment with a single star will have either: an air conditioner, Or a seaview, Or has been recently renovated.
** An apartment with two stars will have any two of the following items: an air conditioner, Or a seaview, Or recently renovated
*** An apartment with three stars, will have modern renovations, an air conditioner and a sea view.
Special. This apartment has a fixed price throughout the year
DeLuxe. This is a large penthouse apartment with panoramic sea views and is finished to a very high standard. This is generally a large apartment with additional beds and sea views.
Apartments: Please note that all our apartments are privately owned. Each apartment is decorated, furnished and fitted by the owner to a variety of styles, colours and individual tastes.
Payments: To secure the reservation, we require a 30 % deposit in one week by bank transfer onto our Spanish account. The balance should be paid 6 weeks prior to arrival. We can also accept cash for the balance, but only to a maximum of € 2.500 per booking. We do not accept 500€ notes.
Bookings: We accept bookings for a minimum of 2 nights or 5 nights in low season (depending on the apartment) and 7 nights in high season (July & August), for bookings for less than 5 nights we charge a final cleaning fee of 18.15€ per person.
The prices are based in two people. For bookings, for more than two persons there is a charge of 10€ per additional person/night.
Cancellation Policy: There is a 30 % security deposit upon booking which will be refunded less a 50€ administration fee. For cancellations less than 6 weeks prior to arrival day, the amount paid will not be refunded (please note that your travel insurance will cover this cancellation, we can provide you with the invoice).
Key Card: In order to access the Resort when the reception is closed we will provide you with an access card for the duration of your stay. We take a 20€ deposit for this card in cash which will be returned to you upon departure.
If you plan to arrive outside of our opening hours, please contact us to arrange access via our Key Safe systems. Full instructions will be provided in advance. All payments should be made in advance.
Electricity: In order to avoid abuse of electricity usage, especially due to heating and air-conditioning, we include a certain amount of electricity per week. Should this limit is exceeded, a surcharge will be advised and charged to your credit card.
Extras: All extra charges like additional cleaning, electricity and telephone charges are subject to a 10 % tax.
Cleaning: We provide linen and towels upon arrival. All rentals (except for winter/special offers and discounted prices) include a weekly mini-clean with towel and linen change as well as a towel change every 4 nights . For bookings of less than 5 nights, there is a final cleaning fee of 18.15 € per person.
Pricing: Costa Natura’s prices are representative of two person sharing. For each additional person, greater than 2 persons, there is a charge of 10 € per person/night.
All properties should be left clean and should be treated with respect.
This is a family naturist resort, We ask all owners, clients and day visitors to respect the community and family naturist protocols.We ask all holidaymakers to please respect the community rules.